Privacy policy

Relic Hobby | relichobby.shop

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Introduction

Welcome to Relic Hobby ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website at relichobby.shop or make a purchase from us.

Please read this policy carefully. If you have any questions, contact us at support@relichobby.shop.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through Stripe — we never store your full card details)
Order history and communications with our support team

Information Collected Automatically:

IP address and browser type
Pages visited and time spent on our site
Referring URLs and exit pages
Device type and operating system
Cookies and similar tracking technologies (see our Cookie Policy for full details)

Information from Third Parties:

Payment processors (Stripe) may share transaction confirmation details
Shipping carriers may provide delivery status updates
Google and Meta advertising platforms may share anonymized ad interaction data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to your questions and customer service requests
Process returns and refunds
Send promotional emails and marketing communications (you may opt out at any time)
Improve our website, products, and services
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Serve relevant advertisements through Google Ads and Meta Ads platforms

3. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

Stripe — payment processing (Credit Card, Debit Card, Apple Pay, Google Pay, Link by Stripe)
Shipping carriers (UPS, USPS, FedEx, etc.) — to deliver your orders
Google — for analytics (Google Analytics) and advertising (Google Ads)
Email service providers — to send transactional and marketing emails
Legal authorities — if required by law, court order, or to protect our rights

All third-party partners are required to handle your data in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized ads. You have the right to manage your cookie preferences at any time.

For full details, please see our Cookie Policy at relichobby.shop/cookie-policy.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with our legal and tax obligations
Resolve disputes and enforce agreements

Order records are typically retained for a minimum of 5 years in compliance with applicable tax and business regulations.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access — Request a copy of the personal data we hold about you
Correction — Request correction of inaccurate or incomplete data
Deletion — Request that we delete your personal data (subject to legal obligations)
Opt-Out of Marketing — Unsubscribe from promotional emails at any time via the link in any email we send
Data Portability — Request your data in a portable format
Withdraw Consent — Where processing is based on consent, you may withdraw it at any time

California Residents (CCPA): You have the right to know what personal information is collected, to opt out of the sale of your information (we do not sell your data), and to non-discrimination for exercising your rights.

Virginia, Colorado, Connecticut Residents: You have similar rights under your state's consumer privacy laws.

To exercise any of these rights, contact us at support@relichobby.shop.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

8. Security

We take the security of your information seriously. We implement industry-standard security measures including SSL encryption, PCI-DSS compliant payment processing through Stripe, and secure data storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Google Merchant & Ads Compliance

We participate in Google's advertising programs. Google may use cookies to serve ads based on your prior visits to our site. You can opt out of personalized advertising by visiting Google Ad Settings at adssettings.google.com. We comply fully with Google's advertising policies, including requirements for transparent data collection and user opt-out mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Relic Hobby
Email: support@relichobby.shop
Website: relichobby.shop
Address: 752 4th Pl SW, Alabaster, AL 35007
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST