Relic Hobby | relichobby.shop
Effective Date: July 14, 2026
Last Updated: July 14, 2026
Our Commitment to Accessibility
At Relic Hobby, we believe that everyone deserves equal access to our website and the products we offer — regardless of ability or disability. We are committed to ensuring that relichobby.shop is accessible to the widest possible audience, including individuals with visual, auditory, cognitive, and motor disabilities.
We are continuously working to improve the accessibility of our website and to align with recognized accessibility standards and best practices.
1. Accessibility Standards We Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
The WCAG 2.1 guidelines are organized around four core principles. Our website strives to be:
- Perceivable — Information and user interface components are presented in ways that users can perceive, including through assistive technologies
- Operable — All functionality is available via keyboard navigation and is not dependent solely on mouse or touch input
- Understandable — Content and navigation are clear, consistent, and easy to understand
- Robust — Content is compatible with current and future assistive technologies, including screen readers
2. Accessibility Features on Our Website
We have implemented or are working to implement the following accessibility features on relichobby.shop:
Visual Accessibility
- Clear color contrast between text and background elements
- Scalable text that can be resized without loss of content or functionality
- Descriptive alt text on product images and graphics
- Avoidance of content that flashes or blinks in ways that could trigger photosensitive conditions
Navigation & Usability
- Logical and consistent page structure with clear headings
- Keyboard-navigable menus and interactive elements
- Skip navigation links to bypass repetitive content
- Clear and descriptive link text throughout the site
Content Clarity
- Plain language used throughout product descriptions and policies
- Consistent layout across pages to reduce cognitive load
- Clear error messages and instructions in all forms and checkout steps
Assistive Technology Compatibility
- Our website is designed to be compatible with common screen readers including JAWS, NVDA, and VoiceOver
- ARIA (Accessible Rich Internet Applications) labels are used where appropriate to improve screen reader compatibility
3. Payment & Checkout Accessibility
We are committed to ensuring that our checkout process is fully accessible. Our payment system is processed through Stripe, which maintains its own accessibility standards for payment forms. Apple Pay and Google Pay offer streamlined checkout options that may be easier to use for customers with certain disabilities.
If you experience any difficulty completing a purchase due to an accessibility barrier, please contact us at support@relichobby.shop and we will assist you in completing your order.
4. Known Limitations
While we strive for full accessibility compliance, we acknowledge that some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address these gaps. Known areas we are currently improving include:
- Accessibility of some third-party embedded content and widgets
- Full keyboard accessibility of all interactive product elements
- Enhanced screen reader compatibility for dynamic content areas
We are committed to addressing these limitations as quickly as possible.
5. Ongoing Efforts
Accessibility is not a one-time project — it is an ongoing commitment. Our efforts include:
- Regular accessibility audits of our website
- Staff awareness of accessibility best practices
- Consideration of accessibility in all future website updates and design changes
- Monitoring of updates to WCAG guidelines and applicable regulations
6. Third-Party Content
Our website may include content or functionality provided by third-party services such as Stripe, Google, and shipping carriers. While we make every effort to work with accessible third-party providers, we cannot fully control the accessibility of third-party content. We encourage users who experience difficulty with third-party content to contact those providers directly.
7. Feedback & Contact
We welcome your feedback on the accessibility of relichobby.shop. If you experience any barriers while using our website, or if you need assistance accessing any content or completing any transaction, please let us know.
We are committed to responding to accessibility feedback within 2 business days.
Contact Us:
Relic Hobby
Email: support@relichobby.shop
Website: relichobby.shop
Address: 752 4th Pl SW, Alabaster, AL 35007, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
When contacting us about an accessibility issue, please include:
- The web page or section where you experienced the issue
- A description of the problem you encountered
- The assistive technology or browser you were using (if known)
- Your preferred method of contact for our response
8. Alternative Access
If you are unable to access any content or complete any action on our website due to a disability, we are happy to assist you by alternative means. Please email us at support@relichobby.shop and a member of our team will personally assist you with:
- Browsing and selecting products
- Placing your order manually
- Answering any product or policy questions
- Processing returns or refunds
9. Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the relevant accessibility authority in your jurisdiction. In the United States, the Department of Justice oversees compliance with the Americans with Disabilities Act (ADA) as it applies to websites and online services.
Relic Hobby is committed to accessibility for all. This statement will be reviewed and updated regularly to reflect our ongoing progress.