Contact information
Relic Hobby | relichobby.shop
Last Updated: July 14, 2026
Get In Touch
We're here to help. Whether you have a question about an order, a product, shipping, returns, or anything else — our team is ready to assist you. At Relic Hobby, every customer matters and we take pride in delivering fast, friendly, and knowledgeable support.
Contact Details
Business Name: Relic Hobby
Email: support@relichobby.shop
Website: relichobby.shop
Business Address: 752 4th Pl SW, Alabaster, AL 35007, United States
Business Hours
Our support team is available during the following hours:
Monday — Friday: 9:00 AM – 5:00 PM CST
Saturday: Closed
Sunday: Closed
We do our best to respond to all inquiries within 1–2 business days. Emails received on weekends or holidays will be answered on the next available business day.
How Can We Help You?
Here are the most common reasons customers reach out to us — and the fastest way to get answers:
Order Status & Tracking
Once your order ships, you will receive a tracking number by email. You can track your package directly on the carrier's website. If you have questions about your order status, email us at support@relichobby.shop with your order number.
Returns & Refunds
We accept returns on unopened, factory-sealed items within 30 days of delivery. To start a return, email us at support@relichobby.shop with your order number and reason for return. See our full Return & Refund Policy at relichobby.shop/refund-policy.
Pre-Order Inquiries
Have a question about an upcoming release or your pre-order status? Email us and we'll give you the latest update we have available.
Product Questions
Not sure about a product, set, or release? We're collectors too — we're happy to help you find the right product for your needs.
Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, please email us within 7 days of delivery with your order number and photos of the issue. We'll make it right.
Wholesale & Bulk Inquiries
Interested in wholesale pricing or bulk orders? See our Wholesale Policy at relichobby.shop/wholesale-policy or email us directly at support@relichobby.shop.
General Inquiries
For anything else, don't hesitate to reach out. We're always happy to hear from our customers.
Email Us
The fastest and most reliable way to reach us is by email:
Please include the following in your email to help us assist you faster:
- Your full name
- Your order number (if applicable)
- A clear description of your question or issue
- Any relevant photos (for damaged item claims)
Our Commitment to You
We aim to respond to every inquiry promptly and professionally. We understand that when you reach out, it matters — and we treat every message with the attention it deserves. No bots, no runaround — just real, helpful support from people who love the hobby as much as you do.
Physical Address
While Relic Hobby is an online store and does not operate a walk-in retail location, our registered business address is:
Relic Hobby
752 4th Pl SW
Alabaster, AL 35007
United States