Relic Hobby | relichobby.shop
Effective Date: July 14, 2026
Last Updated: July 14, 2026
Our Promise to You
At Relic Hobby, authenticity is not a marketing term — it is the foundation of everything we do. Every single product we sell is 100% genuine, factory sealed, and sourced exclusively from authorized distributors. When you shop with us, you can open every box with complete confidence knowing exactly what you are getting.
We built Relic Hobby on trust. We know that collectors invest real money — sometimes significant money — into the products they purchase. That trust is something we take seriously every single day, and we back it up with an unconditional authenticity guarantee on every order.
1. What We Guarantee
Every product sold by Relic Hobby is guaranteed to be:
- 100% authentic and genuine
- Factory sealed in its original manufacturer packaging
- Sourced directly from authorized, licensed distributors
- Free from tampering, resealing, or alteration of any kind
- Exactly as described in the product listing
If any product you receive from us does not meet these standards, we will make it right — no questions asked.
2. How We Source Our Products
Our authenticity guarantee starts long before your order ships. Here is how we ensure every product that leaves our facility is the real deal:
Authorized Distributors Only
We purchase exclusively from licensed, authorized distributors who source directly from manufacturers. We do not purchase from unknown sellers, secondary markets, or unverified sources. Every product has a verified chain of custody from the manufacturer to your door.
Factory Sealed Verification
Before any product is listed for sale or shipped to a customer, our team inspects items to confirm factory seals are intact and undamaged. We do not sell any product with a broken, damaged, or questionable seal.
No Resealed Products — Ever
We have a zero-tolerance policy for resealed products. Any product found to have a compromised or reapplied seal is immediately pulled from inventory and returned to the distributor. We will never knowingly ship a resealed product.
Trusted Brands & Releases
We specialize in sealed hobby boxes and cases from the most trusted names in the collectibles industry — including Panini, Topps, Bowman, Pokémon, and more. These are products with established manufacturer quality controls and tamper-evident packaging.
3. What Tamper-Evident Means
Most hobby boxes and sealed cases include manufacturer-applied tamper-evident features such as:
- Shrink wrap sealed at the factory
- Holographic stickers or security seals
- Manufacturer tape or banding on cases
- Unique lot or batch codes
We verify that these features are present and intact on every product before it is shipped. If a product's seal appears compromised in any way, it does not leave our facility.
4. Independence from Pack Odds & Pull Rates
Our authenticity guarantee covers the condition and source of the product — not the cards or collectibles inside. Pack contents, pull rates, and card availability are determined entirely by the manufacturer and are outside our control. Relic Hobby has no involvement in, and cannot influence, what cards are included in any sealed product.
By purchasing a sealed hobby product, you acknowledge that:
- Pack odds and hit rates are set by the manufacturer
- We cannot guarantee specific cards, autographs, or inserts
- The excitement and randomness of sealed products is part of the hobby experience
- Our guarantee covers product authenticity and condition — not pack contents
5. What to Do If You Have a Concern
We stand behind every product we sell. If you have any concern about the authenticity or condition of a product you received from us, please contact us immediately:
Step 1 — Do not open or further disturb the product if you suspect an issue
Step 2 — Take clear photos of the outer packaging, seals, and any areas of concern
Step 3 — Email us at support@relichobby.shop with your order number, photos, and a description of your concern
Step 4 — Our team will respond within 1–2 business days to review your concern and work toward a resolution
We take every authenticity concern seriously and will investigate thoroughly. If a product is found to be inauthentic or tampered with, we will issue a full refund or replacement at no cost to you.
6. Our Reputation Is on the Line — Every Order
We are collectors too. We understand what it means to invest in this hobby and we understand the disappointment of receiving something that isn't what it should be. That is why we hold ourselves to the highest standard of authenticity in everything we do.
Every order we ship is a reflection of our reputation. We do not cut corners, we do not take shortcuts, and we do not compromise on product integrity — ever.
7. Summary of Our Authenticity Guarantee
- ✔ 100% authentic, genuine products — guaranteed
- ✔ Factory sealed and untampered — every time
- ✔ Sourced exclusively from authorized distributors
- ✔ Tamper-evident seals verified before every shipment
- ✔ Full refund or replacement if authenticity is ever in question
- ✔ Zero tolerance for resealed or counterfeit products
8. Contact Us
If you have any questions about our authenticity standards or want to verify the source of a specific product, we are always happy to talk:
Relic Hobby
Email: support@relichobby.shop
Website: relichobby.shop
Address: 752 4th Pl SW, Alabaster, AL 35007, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
Your trust means everything to us. Shop with confidence — every product, every order, every time.